Buying hotel linen: your questions answered
Practical information about working with Amstel Linens, from choosing a specification to reviewing samples and planning delivery.
Amstel Linens · Updated 9 October 2026
Who does Amstel Linens supply?
We supply hotel bedding, towels and hospitality textiles to hotels, hostels, serviced apartments and property groups across the UK and Europe. Bulk and custom requirements are handled by quotation. Our Ready to Buy range also supports smaller bedding orders from one item, with its own published product details and delivery arrangements.
Explore the product rangesCan I order bedding from one item?
Yes. The Ready to Buy range includes selected sheets, duvet covers, duvets, pillows and mattress protectors. Prices include VAT. Bedding-only online checkout currently supports Netherlands addresses, with delivery of €7.87 and quantities checked against current stock. For other destinations, request a delivery quote before ordering.
View bedding sizes, prices and care instructionsHow do towel cartons and mixed bedding orders work?
Elegance cotton towels are offered by the carton. Add your towel cartons and any bedding to the basket, then request a quote for the complete selection. We confirm availability, product prices including VAT and delivery before payment. The €7.87 bedding-only delivery rate does not apply to towel cartons or mixed orders.
Compare towel cartons and request a quoteWhat should I include in a hotel linen quotation request?
List each product, finished size, quantity and preferred material or finish. Add your delivery country, postcode and required date. For fitted sheets, include mattress depth; for towels, include the preferred GSM if you have one. If a detail is undecided, choose Help me decide in the request form.
Prepare a quotation requestIs there one minimum order quantity for all products?
Ask us to confirm the applicable minimum for your chosen product and specification. Provide quantities per size and finish so we can assess the enquiry. A single published minimum would not describe every standard or custom requirement.
Confirm your quantitiesCan I review samples before a bulk order?
You can request samples to discuss material, finish and suitability for your property. In-person presentations are available in the Netherlands. UK and European customers can discuss couriered samples and remote review. Sample, courier and presentation charges may apply; confirm the arrangement before proceeding.
Discuss sample arrangementsWhich bed linen sizes and finishes are available?
Our bed linen range includes flat sheets, fitted sheets, duvet covers, pillowcases and mattress protectors. The published cotton bedding range includes 300-thread-count options. Standard and custom dimensions depend on the product. Use finished measurements rather than relying only on names such as double or king.
Compare bed linen specificationsHow do I choose between hotel towel options?
Compare finished dimensions, material, GSM, colour and the needs of your laundry operation together. Our hand towel range includes 500 and 550 GSM options; bath towels and bath sheets have different weights and dimensions to discuss. Review samples before confirming a bulk specification.
Compare the towel rangeWhen will my order arrive?
Delivery planning depends on the products, quantities, production requirements and destination. Give us your required date before ordering. Production and transit estimates are confirmed for your order; a guaranteed deadline must be expressly agreed in writing.
Read the delivery termsWhere can I check returns and business terms?
Read our business terms and refund policy before ordering, particularly for custom specifications. If you are unsure whether a product or arrangement is suitable, ask before confirming the quotation.
Read the B2B refund and return policyFor specification questions, email sales@amstellinens.com or call +31 6 29837401.